You will receive an email once your order is confirmed, and if your order is placed before 1pm it will be dispatched on the same day. Any orders placed after 1pm will be dispatched the next working day. Saturday is not classed as a working day. Once dispatched, our delivery timescales are as follows;
|Standard UK delivery||3-4 working days||Hermes or Royal Mail||£4|
|Next day delivery||Next working day||DPD or Royal Mail||£8.50|
|Saturday delivery||Next Saturday||DPD or Royal Mail||£9|
|International delivery||USA 2-3 working days, Europe 5-7 working days, Australia 10-14 working days||USA – Fedex, Europe & Rest of World – Royal Mail or TNT||£10 Europe, £20 USA Australia & Rest of World|
If you’ve been waiting longer than expected for your parcel to arrive, please contact us via email on email@example.com and we will help to locate it.
Customers are responsible for providing the correct shipping address – it’s difficult for us to rectify any mistakes once the item has been dispatched, so please input these details carefully.
US Shipments may be handled locally by USPS.
All taxes and duty for international orders (outside the UK) are the responsibility of the customer.