Contact Us
Let’s Talk Man to MANCUB
We’re here to help.
FAQ
Below are some of are common questions:
You will receive an email once your order is confirmed. Orders placed before 2pm Monday - Friday will be dispatched the same working day. Orders placed after 2pm, on Saturdays, Sundays, or UK Bank Holidays will be dispatched the next working day. Please note, we do not dispatch on Saturdays, Sundays, or UK Bank Holidays.
Possibly - but you’ll need to be quick. We try to pack and dispatch orders as fast as possible, because small people grow impatient and Father’s Day/birthday/holiday panic is real.
If you’ve entered the wrong shipping address, please email us straight away at dom@man-cub.com with your order number and the correct address.
If your order hasn’t been dispatched yet, we’ll do our best to update it before it leaves us. Once it has been shipped, we’re unfortunately unable to change the address from our side, but you may be able to update delivery details directly with the courier using your tracking link.
Yes, we do. MANCUB ships internationally, because stylish good quality matching outfits should not be limited by geography.
Delivery times and shipping costs vary depending on where you are and the service selected at checkout. Any import duties, taxes or customs charges are set by the destination country and are the customer’s responsibility, so please keep that in mind before ordering.
Once your order is dispatched, you’ll receive tracking details so you can follow it all the way to your door.
The short answer - hopefully before anyone starts asking, 'are we there yet?'
Orders placed before 2pm Monday–Friday are usually dispatched the same working day. Orders placed after 2pm, or on a Saturday, Sunday or Bank Holiday, will be dispatched the next working day.
Delivery times depend on the shipping service selected at checkout and where your order is heading. You can check out our delivery times here
Absolutely. Whether you’re dressing brothers, cousins, twins, or however many members of the wolf pack are getting involved, you can add additional sizes to your matching set.
Simply choose your first size, then use the '+ Additional Cub Size' option underneath the size selections to add another Cub size.
Need two Cubs in the same size? Add the extra Cub size and adjust the quantity to the right of the size selection.
This also works for additional Man sizes, so you can build the set around your family. Grandpa or uncle may want to play too.
Some sizes come back quickly. Others like to keep us guessing - a bit like Cubs when you ask them what they want for dinner.
If your size is sold out, select the greyed-out size option on the product page. A 'Notify me when back in stock' pop-up will appear, where you can enter your email address.
As soon as that size is restocked, you’ll receive an email notification so you can get first chance to order before it sells out again.